Feature Release

Organizations can now enable custom appointment reminders:

• Patient user impact
  • Appointment reminders will be sent in the method of their choosing (Email, SMS, and/or Voice)
  • Can be accessed via the Account settings section of the app
  • For more information, please refer to this support article: How to set notification preferences
• Organization impact
  • Coordinators and administrators can now setup custom appointment reminders based on time, division and appointment type
    • Ex: A reminder that is sent 4 days before the appointment begins specifically for Online appointments
  • Additional notes can be added to each appointment reminder, this is in addition to the general appointment information and allows for additional customization
  • For more information, please refer to this support article: How to setup Custom Appointment Reminders