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Web app enhancements (October 31, 2023)

Article author
Todd MacAinsh
  • Updated

Feature Release

Organizations can now manage their services within OnCall:

  • Organizational Impact
    • Designated users can now;
      • Create a new service
      • Edit existing services
      • Delete existing services
      • Copy a service ID to create a product deep link
      • Export a list of all services in the division, to which the user belongs 

In order to enable these permissions for a specific user, please contact your OnCall Account Manager. 

For more information, please refer to these support article:

Additional New Features/Changes

  • Added 'Edit' functionality to the notifications datagrid so coordinators can edit notification rules
  • Enabled Rich Text Editor for Email Additional Notes in Custom Notifications
  • Update Patient Documents to use vertical navigation format
    • Files/Forms are now split into a vertical navigation
  • There is a limitation on when changes to custom appointment reminderswill take effect
    • 1 hr delay on creating/editing/updating/deleting and a maximum of 20 notifications per division allowed.

Bug Fixes

  • Appointment edits are reverting to original times if account is connected to external calendar integration has been fixed, should not longer revert times
  • Voice reminders for custom appointment reminders started before the call was answered, this has been fixed and reminder will now play approximately 2-3 seconds after call is answered
  • Platform Configuration was not available if only Custom Appointment Reminders was enabled, this has been fixed

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