This integration streamlines the transfer of telehealth links directly from OnCall to Credible, allowing providers to easily access their virtual care appointments with their patients.
Here's a quick rundown of how it works:
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Booking an Appointment in Credible:
- Once an appointment is booked in Credible, the link will be generated and available in Credible in ~15 mins
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Initiating the Telehealth Session:
- Click on "Join Video Session" for the specific service (as shown in the image below)
- This action will launch the zoom link for the appointment, which your patient will be joining as well
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Important Note:
- The provided link is a Host link and is meant to be used exclusively by the provider host
Limitations to Keep in Mind:
- The integration will sync Zoom links for hosts only into Credible. 🔄
- Avoid sharing this link with 3rd party participants or co-hosts, as using it may inadvertently remove the host from the meeting upon joining. ❌
- Third party participants can be added to the appointment in OnCall directly, and will have access to their own zoom link via OnCall portal
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