Quick Links

• Introducing Client Data 🩺
• General Improvements 🔨
• Bug fixes 🐛

Introducing Client Data available under the My Health tab!

• We are excited to release the next phase of the My Health experience!

• When a user logs into the mobile app to view their My Health details and they are logged into an organization that is linked to Credible/Carelogic, they will not have access to the following information **

  ** These tabs are only available if enabled by the organization, experiences may vary depending on how the organization is configured. Some fields may be empty/blank if no information is available

• When viewing the various tabs, there is the ability to select different client records should an account have multiple records under one email address. You can select the desired client record by using the dropdown under each section This dropdown will not appear if you only have one client record

  

• Personal information

  If available, this section will display the following options:

  • Address
  • Contact
  • Demographics

  

  • Address displays the users address details
    • This will contain all addresses associated to the client record being viewed
  • Contact displays the users contact information
    • This will contain your email address, and any related phone numbers
  • Demographics displays the users demographics information
    • This will contain various demographic information such as your name, gender identity, date of birth, preferred language, etc
      
      

• Health overview

  If available, this section will display the following options:

  • Diagnoses
  • Lab results
  • Medications
    
    

  

  • Diagnoses displays all related diagnoses noted on your record
    • This will contain the diagnosis name, code, the date diagnosed as well as a link (if available) to learn more about the diagnosis
  • Lab results contains any lab results that were received by your provider
    • This will contain the test name, who ordered it, the date ordered and received as well as the results and whether there was any abnormality
  • Medications displays all your current medications being prescribed by your provivder
    • This will contain the medication name, dosage, quantity and date approved. It will also contain a link (if available) to learn more about the medication
      
      

• Encounter History

  If available, this section will display the following options:

  • Care team

  

  • Care team displays are the providers that are currently involved in your care
    • This will contain the doctors name and their role

General Improvements

• Secure login links are no longer available for some regions we have hidden the option from the frontend and made it so that it only displays if the white label organization is in the region that the global flag is enabled.
• We had removed the 10 minute join before appointment start time option and it has been added back. In addition to that, we’ve also added a 10 minute post join option that will allow users to rejoin an appointment up to 10 minutes beyond the end time

Bug fixes

• Previous provider information was causing issues forcing some providers to be logged out. This will no longer happen as those users will never have previous providers.
• An error screen would display for some users if they attempted to view My Health under the unbranded OnCall app. This has been resolved and should no longer happen
• Navigation ocons were solid when not selected which was incorrect, this has been resolved and should no longer happen
• When a client is attempting to cancel an appointment, the options included "%#@other@" which has been corrected and should not read "other"