Overview

Follow this guide to cancel your appointment using our platform. You will be able to cancel your upcoming appointments by logging into your patient portal. However, please note that you can only specify the reason for cancellation when canceling on your mobile device

Quick Links⚡️

Computer Instructions 🖥

Mobile Instructions 📱

Guide 📖

Computer Instructions 🖥

Login to your account to see your upcoming appointments. On the appointment you wish to cancel, click on the "Cancel" button

You will be asked to confirm if you wish to cancel this appointment. Clicking cancel will notify your provider and all additional participants.  Click "Cancel Appointment"

Please note that a late cancellation penalty may be in place and you will be charged accordingly.

Once canceled, you will receive an email confirmation of your cancellation to your email on file

Mobile Instructions 📱

Log into your account and click on "More", followed by "Cancel appointment" 

You will be prompted to select a reason for your cancellation. Please choose the option that applies to your situation

Click on "Cancel appointment" button at the bottom of your screen to proceed with the cancellation

Please note that a late cancellation penalty may be in place and you will be charged accordingly.

Once canceled, you will receive an email confirmation of your cancellation, along with the cancellation reason you have specified, to your email on file

Need A Hand? 🙋🏽🤔

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!