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Exporting Secure Messaging Sessions to .CSV Files

Article author
Dennis Myl
  • Updated

Overview

It's easy to download and export your secure messaging sessions as .CSV files for your records, follow these steps to learn how to do so!

Guide 📖

Navigate to the 'Messages' tab and find the conversation you'd like to export. Please note that this process works for both Active and Archived conversations

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Once the correct article is selected, click on the '...' icon in the top right, followed by 'Export chat to CSV'

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A download will begin of a .CSV file of the conversation

Need A Hand? 🙋🏽🤔

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!

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