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How To Change Payment Information As A Patient

Article author
Jasmine Laciste
  • Updated

Overview

This guide will walk you through how to change your payment information as a user on your computer device as well as on a mobile device

Quick Links ⚑️

Computer πŸ–₯Β 

Mobile πŸ“±

Guide πŸ“–

Computer πŸ–₯Β 

Login to your account. The login page can be found in the confirmation email sent by your provider to your email or Here for Canada-based users πŸ‡¨πŸ‡¦ or Here for US-based users πŸ‡ΊπŸ‡Έ

On the top right corner, click on the dropdown button where you can see your name

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Click on Account Settings, followed by Change payment card

Enter your new card information and click Save after you finish entering the new information

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Mobile πŸ“±

Open the mobile app and log into your accountΒ 

Once logged in, you'll see the list of all upcoming appointments. Click on the "Profile" icon on the bottom right-hand side of the screen, followed by "Payment Information"

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Enter in your payment information, followed by clicking "Save Payment"

Need A Hand? πŸ™‹πŸ½πŸ€”

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!

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