OnCall Health | Customer Support Portal

How can we help?


How to Fill out my Form Later?

Article author
Ly Do
  • Updated

If your provider has assigned you a form and you are looking to complete it after the appointment with your provider, please follow this guide for instructions to submit form later.

1. Log into your account by clicking on the link in your notification email 


2. You will be prompted to complete the form. Click on "Get Started"


3. Scroll down to the bottom right corner, you will be able to click on "Complete form later" if the form is meant to be skippable.


4. Click on "All done" and you will be taken to the main dashboard page where you can click on "Join Video Session" to connect with your provider.


5. After your session, please log out and log back into your account to fill out the form again. 


Please note:

You can check the status of your form by navigating to the appointment that the form was attached with, click on this icon mceclip5.png

The green checkmark indicates that the form was successfully submitted, the blank circle indicates that the form still needs to be completed. You can review your complete form by clicking on it.


If you have any further questions, please contact Technical Support at support@oncallhealh.ca or 1 888 687 9288 ext 1. 

Was this article helpful?



Please sign in to leave a comment.