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How to use Different Question Types in the Form Builder tool

Article author
Ly Do
  • Updated

Please note: In order to use the Form Builder Tool, you will need to have Interactive Form feature enabled in your package. If you do not have Interactive Form yet, please contact your Account Manager directly. 

If you are wondering how to use different question types such as:

  • Scale
  • Multiple choice
  • Short answer
  • Long answer

or how to include:

  • Pictures
  • Videos
  • URL links

in your form, please refer to the following instructions:

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QUESTION TYPES: 

1. Multiple choice:  Answers to be presented using radio buttons

  • With this question type, users will be able to choose only 1 option.
  • To change the order of the options, click on the up and down arrow on the right hand side.
  • To delete the options, click on the "x" button. T
  • To add options, click on "Add another choice". 

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2. Checkboxes: Answers will be presented as boxes that have to be checked off.

  • With this question type, users will be able to choose more than 1 option.
  • To change the order of the options, click on the up and down arrow on the right hand side.
  • To delete the options, click on the "x" button.
  • To add options, click on "Add another choice". 

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3. Scale: Answers will be presented in a Likert Scale

  • With this question type, users will be able to choose only 1 option.
  • To change the order of the options, click on the up and down arrow on the right hand side. 
  • To delete the options, click on the "x" button.
  • To add options, click on "Add another choice". 

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4. Dropdown: Answers will be listed in a drop down menu.

  • With this question type, users will be able to choose only 1 option.
  • To change the order of the options, click on the up and down arrow on the right hand side.
  • To delete the options, click on the "x" button.
  • To add options, click on "Add another choice". 

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5. Short answer: With this question type, users will be able to type in their answer in text format. 

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6. Long answer: With this question type, users will be able to type in a long answer in text format. 

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7. Text: With this question type, you will be able to include information on your form. Within this type, you will be able to format your font using the following features:

  • Bold 
  • Italic
  • Choose text size 
  • Change text into a bullet point or numbered list 
  • Include emoji 
  • Include URL link 
  • Undo and redo

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8. Image: With this question type, you will be able to upload an image in the form. Text (optional) field is the caption of the picture. 

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DIVIDER: 

1. Divider line: 

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2. Page break: This will allow you to break your form into multiple pages. Anything included after this line will be in Page 2. 

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HOW TO USE the "Text" QUESTION TYPE?

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1. Bold: Highlight the text that you want to bold and click on this button. 

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2. Italic: Highlight the text that you want to bold and click on this button. 

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3. Choose different sizes of the text: Click on this button. 

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4. Change text into bullet point or numbered list: mceclip30.png

5. Include emoji:    mceclip31.png

6. Include URL link: Click on this button, include the link and click on "Add". 

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Once the link is added, you will be able to click on the word "OnCall Health" and a new browser will open to lead you to https://oncallhealth.ca/

OTHER IMPORTANT FEATURES:

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1. Move content up: This allows you to move the question you are working on up 1 slot. This mean if this question (or line) that you are working on is line 20, you will move it up to line 19 and line 19 will become line 20. 

2. Move content down: This allows you to move the question that you are working on down 1 slot. This means if this question (or line) that you are working on is line 20, you will move it down to line 21 and line 21 will become line 20. 

3. Duplicate: This allows you to duplicate the question and question type that you are working on. The duplication will be added below the line you are working on. 

4. Required: This allows you to make the question either:

  • mandatory (users will not be able to skip the question)
  • skippable (users will be able to skip the form and still submit the form).

Turning the toggle to the left will make the question skippable. 

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5. Delete: This allows you to delete the question that you are working on. 

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If you have any further question regarding the Form Builder tool, please feel free to contact Technical Support at support@oncallhealth.ca or 1 888 687 9288 ext 1. 

 

 

 

 

 

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