Need to remove a Roster contact? Removing contacts from your Roster on our platform is quick and easy. Just follow the steps below.
Please note the following:
- As a provider, you can only remove contacts that you own (i.e. your own clients)
- If you are a coordinator, you cannot remove contacts (please contact support or your customer success manager to have a Roster contact removed from a division)
- If you're using Roster Sharing to collaborate on care with other providers from your clinic or organizations, click here to learn more
Removing Roster Contacts
First, start by navigating to the Roster tab in the top menu.
Search for your contact in the left menu and click on their profile. On the bottom right hand of the page you will click "Remove contact from roster".
A confirmation to delete the user will pop up. Click "OK". The user should now be deleted from your Roster.
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Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!