How to Unassign Forms on Mobile Devices

If you are using your mobile device as the main device to connect with your clients and assign forms, you will now be able to un-assign your form on our mobile application. 

Please note: If you do not currently have the interactive form feature, please contact your Account Manager directly. 

INSIDE ROSTER TAB

1. Log into your account and navigate to your Roster tab.

2. Navigate to the "FORMS" page where you can see a gallery of forms assigned to this particular client. 

3. From here, you will be able to see the status of the form. If it's completed, there will be a green checkbox on the left side. You will only be able to un-assign INCOMPLETE forms that have the X circle icon on the left side. 

4. Click on this icon    to un-assign form. 

5. Click on the trash icon and you can complete un-assigning this form.

IN THE APPOINTMENT LIST

1. Log into your account and navigate to the desired appointment. 

2. Click on the form and attachment icon   

3. You will be able to see all forms associated with this appointment.

4. From here, you will be able to see the status of the form. If it's completed, there will be a green checkbox on the left side. You will only be able to un-assign INCOMPLETE forms that have the X circle icon on the left side. 

5. Click on this icon    to un-assign form. 

6. Click on the trash icon and you can complete un-assigning this form.

If you are having issue un-assigning your forms, please make sure that you have the most up-to-date version of the OnCall Health mobile application by deleting and reinstalling the app. 

If you have any further questions, please contact Technical Support at support@oncallhealth.ca or 1 888 687 9288 ext 1.