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Features available on Secure Messaging on the Mobile Devices

Article author
Ly Do
  • Updated

If you are using your mobile application to connect with your clients via messaging sessions, please refer to this article for more instructions.

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TO ATTACH A FILE OR FORM

Click on the "Paperclip" icon on bottom right corner. Choose the file or form that you want to upload.

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VIEW FILES OR FORMS EXCHANGED IN THE MESSAGING SESSION

1. Click on the Form icon on the top right corner.

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2. You will be able to see the list of all forms and files associated with this appointment.

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VIEW THE LIST OF PARTICIPANTS IN THE MESSAGING SESSION

1. Click on the "View (x) participants" button. 

2. You will be able to see the list of all participants with their email addresses, including yourself in this list. 

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CUSTOMIZE ANNOUNCEMENT MESSAGE

1. Click on the Pencil icon to edit the announcement messages in the messaging session. 

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2. Edit the announcement. Please note that there is a 120-character limit for this announcement message.  

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COMPLETE THE MESSAGING SESSION

1. Click on this mceclip2.png button on top right corner of your messaging session. 

2. Click on "Complete" and the messaging session will now move from "Active" tab to "Archived" tab. 

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If you have any further questions, please contact Technical Support at support@oncallhealth.ca or 1 888 687 9288 ext 1. 

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