Follow this guide if you'd like to join your video appointment using your browser
The login page can be found in the confirmation email sent by your provider to your email or Here for Canada-based users 🇨🇦 or Here for US-based users 🇺🇸
Once logged in, you'll see your upcoming appointments. You'll be able to join your video appointments 10 minutes prior to your scheduled time
Once you have clicked "Join Video Session", you'll see a prompt to allow our platform to open the secure video client. Cancel this request
To join your appointment from the web, click on the "Click here to join your video session now via your browser" link presented to you at the bottom of the page after hitting cancel on the previous prompt
If this is your first time using joining an appointment from the web, you will be prompted to allow the use of your microphone and camera. Hit "OK" on both windows.
You've successfully joined your video appointment!
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Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!
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