With the most up-to-date version of our mobile app, you will now be able to manage your appointment requests!

• Step 1: Log into your account and navigate to the "Pending" section on your dashboard
  
  
• Step 2: Review the appointment request with the following information:
  
  - Appointment title
  - Requested Date and Time for the appointment
  - Name of the Division and Provider the appointment was requested for
  - Forms if applicable
  - Information if applicable (such as Phone, Date of Birth, etc)
  - Option to decline or accept
• To Accept the appointment request, click on "Accept" button
  You will see a prompt to confirm the appointment request acceptance
  
  
• Once the appointment request is successfully accepted, you will see a confirmation message informing you that the new appointment is created. Both you and your client will receive a notification email confirming the new appointment is created. 
  
   
• To Decline the appointment request, click on "Decline" button
  You will see a prompt to confirm the appointment request rejection
  
  
• Once the appointment is declined, you will see a confirmation message informing you that the appointment has been declined and your client will receive a notification email about the rejection
  
  

If you have any further questions, please contact Technical Support at support@oncallhealth.ca or 1 888 687 9288 ext 1.