OnCall Health | Customer Support Portal

How can we help?


Reviewing Appointment Requests on Mobile

Article author
Dennis Myl
  • Updated


With the most up-to-date version of our mobile app, you will now be able to manage your appointment requests! Follow these simple steps to learn how to do so

Guide 📖

Under the 'Pending' tab on the appointments page, you'll see all appointment requests. You'll see the appointment product, patient name, date and time requested, etc.


Clicking into 'More' will show basic patient demographics collected during the request process


If this is your first time reviewing appointment requests on mobile, clicking 'Accept' or 'Decline' will show you the following popup


Regardless if you click 'Accept' or 'Decline', our platform will notify all participants of the outcome

If you decide to 'Accept' the appointment, the appointment will be transferred to your 'Upcoming' tab on the appointments screen

Need A Hand? 🙋🏽🤔

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!



Was this article helpful?



Please sign in to leave a comment.