OnCall Health | Customer Support Portal

How can we help?

Search

Zoom Features Available to OnCall Health Patients & Providers

Article author
Sam Brennand
  • Updated

The following Zoom features are included, or can be configured, as part of OnCall's custom implementation of Zoom.

Basic Features: 

Feature Default
Screen size adjustment x
Switch audio devices/sound device/camera device x

 

Audio/Video: 

Feature Default
Toggle video on/off  x
Name shows on screen when video is turned on x
Audio settings (change settings on device from Zoom) x
Mute/unmute  x

 

Support: 

Feature Default
Tool tips on icons x

 

Security: 

Feature Default
Security menu (enable waiting room, hide profile photos) x
Security badge at the top of the page (password, meeting IDs, copy invite link) x
Recording server location* x

*Canadian customers can choose to record to Canadian servers, US customers will default to US servers.

 

Tools:

Feature Default
Recording options menu x
Powerpoint as virtual background x
Screen sharing x
White boarding x
Non-verbal commenting / messaging x
Breakout rooms x

 

Participant Management: 

Feature Default
Participant mute option (all/specific users) x
Participant list accessible in the call window  x
Invite within the call x
Hide profile photo option for meeting participants  x
Rename participants  x

 

Click here to learn more about Zoom's security for healthcare organizations.

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.