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How To Use OnCall Health's Zoom for Healthcare Video Option

Article author
Anthony Ivanovsky
  • Updated


Here's how to prepare for your first video on your desktop/laptop

Resources ๐Ÿ“š

Zoom Features Available to OnCall Health Patients and Providers.

Zoom Security and Healthcare Compliance.

Zoom Serves Canadian Healthcare by Enabling PIPEDA and PHIPA Compliance

Quick Links โšก๏ธ

Appointment Creation ๐Ÿ—“

Setting a Password ๐Ÿ”

Joining Your Video Appointments ๐Ÿ“น

Appointment Creation ๐Ÿ—“

Follow this guide to learn how to setup appointments between yourself and your clients

Setting a Password ๐Ÿ”

When setting up your account, you'll be redirected to a page to create a password. Enter in a complex but memorable password.

Your appointment will also be displayed on this screen. 


Once you've logged in to your account, click Your Name > Test your webcam and microphone.


Follow the on-screen instructions to test your microphone and webcam prior to your appointment. 


Joining Your Video Appointments ๐Ÿ“น

10 minutes prior to your scheduled appointment, the "Join" button will be illuminated


You will be prompted to launch the desktop application, click on "Launch Desktop Application"


Another window will open prompting you to open the Secure Video Client, click "Open Secure Video Client"


If this is your first time using the Secure Video Client (SVC), you will be prompted to allow the use of your microphone and camera. Hit "OK" on both windows. 

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Congratulations! ๐ŸŽ‰

You've successfully joined your video appointment!



Need A Hand? ๐Ÿ™‹๐Ÿฝ๐Ÿค”

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!



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