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How To Use OnCall Health's Zoom for Healthcare Video Option

Article author
Anthony Ivanovsky
  • Updated

Overview

Here's how to prepare for your first video on your desktop/laptop

Resources ๐Ÿ“š

Zoom Features Available to OnCall Health Patients and Providers.

Zoom Security and Healthcare Compliance.

Zoom Serves Canadian Healthcare by Enabling PIPEDA and PHIPA Compliance

Quick Links โšก๏ธ

Appointment Creation ๐Ÿ—“

Setting a Password ๐Ÿ”

Joining Your Video Appointments ๐Ÿ“น

Appointment Creation ๐Ÿ—“

Follow this guide to learn how to setup appointments between yourself and your clients

Setting a Password ๐Ÿ”

When setting up your account, you'll be redirected to a page to create a password. Enter in a complex but memorable password.

Your appointment will also be displayed on this screen. 

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Once you've logged in to your account, click Your Name > Test your webcam and microphone.

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Follow the on-screen instructions to test your microphone and webcam prior to your appointment. 

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Joining Your Video Appointments ๐Ÿ“น

10 minutes prior to your scheduled appointment, the "Join" button will be illuminated

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You will be prompted to launch the desktop application, click on "Launch Desktop Application"

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Another window will open prompting you to open the Secure Video Client, click "Open Secure Video Client"

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If this is your first time using the Secure Video Client (SVC), you will be prompted to allow the use of your microphone and camera. Hit "OK" on both windows. 

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Congratulations! ๐ŸŽ‰

You've successfully joined your video appointment!

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Need A Hand? ๐Ÿ™‹๐Ÿฝ๐Ÿค”

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!

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