OnCall Health | Customer Support Portal

How can we help?


How To Login Using Face ID or Touch ID (iOS)

Article author
Dennis Myl
  • Updated


With Face ID and Touch ID, it's much faster to log in to your OnCall account, and just as secure as your written password!

Guide 📖

Setting up your account for biometric sign-in on iOS can be achieved in just a few taps.

Login 👤

Download the OnCall Health mobile app (or branded app) on your iOS device. You will need to log in with your email and password credentials to activate biometric sign-in

Enable Face ID or Touch ID 🔓

Navigate to the profile section of the app and click on the "Security" tab


Followed by enabling Face/Touch ID


The next time you have to log in to the app, simply select Sign In With Face ID.

Need A Hand? 🙋🏽🤔

Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!



Was this article helpful?



Please sign in to leave a comment.