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How to Log In Using Face ID or Touch ID

Article author
Anthony Ivanovsky
  • Updated

With Face ID and Touch ID, it's much faster to login to your OnCall account, and just as secure as your written password!

Setting up your account for biometric sign in on iOS can be achieved in just a few taps.

  • 🔑  Login: Download the OnCall Health mobile app (or branded app) on your iOS device. 

    • You will need to login with your email and password credentials to activate biometric sign in. 
  • 😎  Enable Face ID or Touch ID: Navigate to the profile section of the app, and enable Face ID. 

    • This will work on both iPad and iPhone devices with Touch ID or Face ID. 


  • 🔓  Biometric Sign In: The next time you have to login to the app, simply select Sign In With Face ID.


Should you have gone through all these steps and still be having issues, feel free to reach out to our Support Team: support@oncallhealth.ca.  We happily stand by to lend a hand!

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