OnCall Health | Customer Support Portal

How can we help?


How to Use 2FA (Two Factor Authentication) for Your OnCall Account

Article author
Anthony Ivanovsky
  • Updated

Two Factor Login is a great way to further secure and authenticate your Admin and Coordinator accounts. πŸ” 


If interested in enabling 2FA, kindly reach out to a member of the OnCall team.  The following instructions will walk you through the credential authentication process. 

  • 🌍 Login: Navigate to the app login page and input the email and password for your account as normal. 

    • Follow the normal password reset flow (Forgot your password?) if you are having difficulty logging in. 


  • πŸ” Authenticate: Further authenticate your sign on credentials by providing the code sent to your mobile device via SMS text message. 


Should you have gone through all these steps and still be having issues, feel free to reach out to our Support Team: support@oncallhealth.ca.  We happily stand by to lend a hand!

Was this article helpful?



Please sign in to leave a comment.