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How to Accept Files in Patient Forms (File Uploads)

Article author
Anthony Ivanovsky
  • Updated

File Upload is a great way to collect documents and images from a client using an assigned form. 

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The following steps will walk you through adding the File Upload block to your custom form configuration. 

  • 📝 Create Form: Start by creating a new form within your account, or edit an existing form previously created to add file upload. 

  • 📂 File Upload: After titling the content, click on Insert Content and select File Upload. 

    • OnCall Supports upload of the following file types: jpg, png, pdf.

    • You will have the ability to add a question or description above the upload button.

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  • ⬇️ File Download: You will be able to download the file by clicking on the assigned form from the Appointment Summary card. 

    • An email notification will also be sent when the form has been completed. 

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Should you have gone through all these steps and still be having issues, feel free to reach out to our Support Team: support@oncallhealth.ca.  We happily stand by to lend a hand!

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