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How to Accept Files in Patient Forms (File Uploads)

Article author
Anthony Ivanovsky
  • Updated

File Upload is a great way to collect documents and images from a client using an assigned form. 


The following steps will walk you through adding the File Upload block to your custom form configuration. 

  • 📝 Create Form: Start by creating a new form within your account, or edit an existing form previously created to add file upload. 

  • 📂 File Upload: After titling the content, click on Insert Content and select File Upload. 

    • OnCall Supports upload of the following file types: jpg, png, pdf.

    • You will have the ability to add a question or description above the upload button.



  • ⬇️ File Download: You will be able to download the file by clicking on the assigned form from the Appointment Summary card. 

    • An email notification will also be sent when the form has been completed. 


Should you have gone through all these steps and still be having issues, feel free to reach out to our Support Team: support@oncallhealth.ca.  We happily stand by to lend a hand!

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