If your provider is using OnCall's custom implementation of Zoom for Healthcare, these instructions will walk you through how to test your webcam and microphone.
To begin, ensure you already have the latest version of Zoom installed. You can click the applicable link below to install Zoom for your device.
Click on your name, then "test webcam and microphone"
Next, go through the steps on the screen. Open the test window from Zoom and follow the steps on screen to ensure everything is working as it should
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Followed all the steps but still having issues? Feel free to reach out to our support team, we're more than happy to help!