Overview

If your provider is using OnCall's custom implementation of Zoom for Healthcare, these instructions will walk you through how to test your webcam and microphone. 

Zoom Guide

• To begin, ensure you already have the latest version of Zoom installed. You can click the applicable link below to install Zoom for your device.
  
  
  
  
  

• Click on your name, then "test webcam and microphone" Next, go through the steps on the screen.
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  Open the test window from Zoom
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• Within Zoom, follow the steps to make sure your webcam, speakers, and microphone are working properly.
  Click "yes" if you were able to see and hear yourself.
  After that, click "All Done" and you're ready for your upcoming appointment!

Need A Hand?

Should you have gone through all these steps and still be having issues, feel free to reach out to our Support Team - We happily stand by to lend a hand!