What Happens When a Provider or Coordinator Is Invited As a Participant?

Ly Do

Updated August 09, 2022 18:16

Overview

To encourage more collaborations among providers on our platform, we have expanded a provider's permission when they are being invited to an appointment. This could satisfy use cases where providers are invited:

To co-host the appointment
To observe the host during the appointment
For training purposes
For consultation purposes

Please note that there is a slight difference in permissions if you are being invited to an appointment in a division that has Roster Sharing enabled. If you want to learn more about Roster Sharing permissions, you can read more here

Providers invited as participants

Coordinators invited as participants

Please note

Providers who are invited as participants cannot complete appointments while coordinators who are invited as participants can complete appointments
This is applied to providers that are being invited as participants in the same divisions, as well as divisions they don't belong to. This means if your provider's email is being used to be invited to an appointment where you are a real client/ patient, you will have more permissions than necessary. Please make sure to provide the appropriate email address when receiving care
To make sure that you are always informed of the elevated provider permission, we will display a warning message when a provider is invited as a participant in an appointment