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Joining an Appointment on a Computer

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Welcome to our guide on how to prepare for your video appointment on your computer! We're here to make the process easy and enjoyable for you. Let's get started!

Quick Links ⚡️

Appointment Creation 🗓

Setting a Password 🔐

Webcam Testing 💻

Joining Your Video Appointments 📹

Appointment Creation 🗓

When your provider or clinic books you for an appointment, we'll send you an email notification. To begin, simply click on the link labelled "HERE" to create your password.

New Appointment Here.png


Setting a Password 🔐

You'll be directed to a page where you can create a password. We recommend choosing a password that is both strong and easy for you to remember. On this page, you'll also find details about your appointment. It's all conveniently displayed for you.

How To Join A Video Appointment On Your Computer For The First Time 2023-07-18 11-22-43.png

Webcam Testing 💻

Once you've logged in to your account, click on your name in the top right corner, followed by "Test webcam and microphone." Follow the on-screen instructions to ensure everything is working smoothly before your appointment.

Test webcam.png

Joining Your Video Appointments 📹

10 minutes before your scheduled appointment, you'll notice that the "Join" button becomes active and clickable. When ready, click this button to launch your session!

Congratulations! 🎉

You've successfully joined your video appointment! We're excited to have you on board.

Need A Hand? 🙋🏽🤔

If you've followed all the steps but are still experiencing any issues, don't hesitate to reach out to our friendly support team. We're here to assist you and make sure everything runs smoothly. Just let us know, and we'll be more than happy to help!


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