Patient Portal
All you need to know as a Patient using OnCall Health
Getting Started
How to guides
- How to prepare for your Online Video appointment via Google Chrome
- How to prepare for a Telephone appointment
- How to prepare for your Secure Messaging appointment
- How to prepare for your In Person appointment
- How to access assigned Files and Forms via Documents tab
- How to access and complete an Interactive Form or Assessment
OnCall Health App - Mobile
- How to join a Video Appointment on your Mobile/ Tablet Device as a first time user
- How to Complete Forms Assigned by your Provider on a Mobile Device?
- How to Share an Attachment with your provider using Mobile/ tablet Device(s)
- How to Download an Attachment that your provider shared with you on your Mobile/ Tablet Device
- How to view Active and Archived Messages on Mobile Devices
- How to Change Video Resolution on the Mobile Application
Troubleshooting
- How to Rejoin a Video Session with my provider?
- How to change payment information as a Patient
- How to Fill out my Form Later?
- What to do when I'm unable to submit Forms?
- What are the differences between the mobile application and web application on computer devices
- How to Enter my Payment Information?