OnCall Health  Help Center home page
Submit a request
  1. OnCall Health
  2. Patient Portal

Patient Portal

All you need to know as a Patient using OnCall Health

Getting Started

  • Best practices for new users
  • How to prepare for your first Online Video Appointment
  • How to access Account Settings

How to guides

  • How to prepare for your Online Video appointment via Google Chrome
  • How to prepare for a Telephone appointment
  • How to prepare for your Secure Messaging appointment
  • How to prepare for your In Person appointment
  • How to access assigned Files and Forms via Documents tab
  • How to access and complete an Interactive Form or Assessment
See all 11 articles

OnCall Health App - Mobile

  • How to join a Video Appointment on your Mobile/ Tablet Device as a first time user
  • How to Complete Forms Assigned by your Provider on a Mobile Device?
  • How to Share an Attachment with your provider using Mobile/ tablet Device(s)
  • How to Download an Attachment that your provider shared with you on your Mobile/ Tablet Device
  • How to view Active and Archived Messages on Mobile Devices
  • How to Change Video Resolution on the Mobile Application
See all 7 articles

Troubleshooting

  • How to Rejoin a Video Session with my provider?
  • How to change payment information as a Patient
  • How to Fill out my Form Later?
  • What to do when I'm unable to submit Forms?
  • What are the differences between the mobile application and web application on computer devices
  • How to Enter my Payment Information?
OnCall Health