Patient Portal

Getting Started

• Best practices for new users
• How to prepare for your first Online Video Appointment
• How to access Account Settings

How to guides

• How to prepare for your Online Video appointment via Google Chrome
• How to prepare for a Telephone appointment
• How to prepare for your Secure Messaging appointment
• How to prepare for your In Person appointment
• How to access assigned Files and Forms via Documents tab
• How to access and complete an Interactive Form or Assessment

See all 11 articles

OnCall Health App - Mobile

• How to join a Video Appointment on your Mobile/ Tablet Device as a first time user
• How to Share an Attachment with your provider using Mobile/ tablet Device(s)
• How to Download an Attachment that your provider shared with you on your Mobile/ Tablet Device

Troubleshooting

• How to Rejoin a Video Session with my provider?
• How to change payment information as a Patient
• How to Fill out my Form Later?
• What to do when I'm unable to submit Forms?
• How to enter my payment information?