Troubleshoot
All you need to know about general account troubleshooting: password, installation, etc on OnCall Health platform
Troubleshooting
- How to send video logs for troubleshooting on a Mac
- How to test your Webcam and Microphone
- How do I Reset My Password
- General Connectivity Tips
- Common Problems Technical Troubleshooting Guide
- Quick Technical Solutions Guide (Online)
Unable to install Secure Video Client?
- How to Reinstall or Update Secure Video Client on My Computer?
- What To Do if I was Unable to Download the Secure Video Client Application?
- What To Do if I was Unable to Install or Launch Secure Video Client (due to firewall or anti-virus software)
- What To Do if I was Unable to Install Secure Video Client (Limited Administrative Privileges)
- How to Allow Webcam and Microphone Access on Google Chrome?
- How to Update or Download Google Chrome?