OnCall Health  Help Center home page
Submit a request
  1. OnCall Health
  2. Troubleshoot

Troubleshoot

All you need to know about general account troubleshooting: password, installation, etc on OnCall Health platform

Troubleshooting

  • How to send video logs for troubleshooting on a Mac
  • How to test your Webcam and Microphone
  • How do I Reset My Password
  • General Connectivity Tips
  • Common Problems Technical Troubleshooting Guide
  • Quick Technical Solutions Guide (Online)
See all 14 articles

Unable to install Secure Video Client?

  • How to Reinstall or Update Secure Video Client on My Computer?
  • What To Do if I was Unable to Download the Secure Video Client Application?
  • What To Do if I was Unable to Install or Launch Secure Video Client (due to firewall or anti-virus software)
  • What To Do if I was Unable to Install Secure Video Client (Limited Administrative Privileges)
  • How to Allow Webcam and Microphone Access on Google Chrome?
  • How to Update or Download Google Chrome?
OnCall Health