OnCall Health | Customer Support Portal
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Alexandra Latter

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Total activity 28
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Activity overview

Latest activity by Alexandra Latter

  • Alexandra Latter created an article,

    How to perform a test call on OnCall Health platform

    As a provider, you may be curious, "What do my patients see in the platform?". That is a great question, which this guide will show you how to answer.  A great way to see what your patients will ex...

    • Alexandra Latter
    • Updated
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    • -17 votes
  • Alexandra Latter created an article,

    Envoyer des Formulaires et Évaluations Interactives

    OnCall Health offert l'affectation à formulaires et évaluations qui sont validés cliniquement à votre client, quand ce sera approprié. Les formulaires interactifs peuvent être affectation à l'inter...

    • Alexandra Latter
    • Updated
    • 0 followers
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    • 1 vote
  • Alexandra Latter created an article,

    Common Problems Technical Troubleshooting Guide

    This guide is designed to walk you through technical troubleshooting easily. Please contact Support for additional assistance.    Perform an internet speed test to determine if your speed is reliab...

    • Alexandra Latter
    • Updated
    • 0 followers
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    • -3 votes
  • Alexandra Latter created an article,

    Best practices for new users

      A few Best Practices before we get started… These tips will guide you through your use of the OnCall Health platform, helping to set you up for success.  1.  The 24 Hour Rule:  Get set up for...

    • Alexandra Latter
    • Updated
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    • 1 vote
  • Alexandra Latter created an article,

    FSEAP - Technical Troubleshooting Guide

    This guide is designed to walk you through technical troubleshooting easily. Please contact Support for additional assistance.    Perform an internet speed test to determine if your speed is reliab...

    • Alexandra Latter
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Alexandra Latter created an article,

    Coordinator/Administrator: How to set provider availability & create appointments

    If you are an administrator or coordinator looking to  book appointments and set availability for multiple providers at once, this is the guide for you!   Setting Availability As A Coordinator/Admi...

    • Alexandra Latter
    • Updated
    • 1 follower
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    • 0 votes
  • Alexandra Latter created an article,

    Hasu eCounselling - Unlimited Text Therapy

    Looking for advice on Unlimited Text Therapy? Look no further! Please note this support guide is specifically crafted for providers at Hasu eCounselling. If you are looking for more information ...

    • Alexandra Latter
    • Updated
    • 1 follower
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  • Alexandra Latter created an article,

    Votre Antivirus ou Pare-feu Bloque le Client Vidéo Sécurisé ?

    Si vous avez un antivirus ou un pare-feu installé sur votre ordinateur, il se peut que celui-ci empêche l’exécution normale du client vidéo sécurisé. Quand vous avez téléchargé et installé le clien...

    • Alexandra Latter
    • Updated
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    • -2 votes
  • Alexandra Latter created an article,

    Comment Réinitialiser Votre Mot de Passe

    Pour réinitialiser le mot de passe de votre compte, cliquez ici. Vous serez invité à saisir l’adresse courriel sous laquelle vous avez enregistré votre compte. Nous vous enverrons alors un courr...

    • Alexandra Latter
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    • 1 vote
  • Alexandra Latter created an article,

    Faire Fonctionner sa Webcam et Son Microphone sur Google Chrome

    Pour une meilleure expérience utilisateur et des conditions de rendez-vous optimales, nous vous recommandons de télécharger l’application client vidéo sécurisé sur votre ordinateur. Si,  , vous ...

    • Alexandra Latter
    • Updated
    • 0 followers
    • 0 comments
    • -3 votes