OnCall Health | Customer Support Portal
User

Helen

Member since
Total activity 134
Last activity
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 64

Activity overview

Latest activity by Helen

  • Helen created an article,

    Où puis-je mettre à jour mes informations de paiement?

    • Helen
    • Updated
    • 0 followers
    • 0 comments
    • 2 votes
  • Helen created an article,

    How to send video logs for troubleshooting on a Mac

    Having technical difficulties on your Mac that weren’t solved by our common troubleshooting tips? If so, we highly recommend you retrieve your video logs and submit it to support@oncallhealth.ca so...

    • Helen
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Helen created an article,

    How to view accented letters in CSV files

    OnCall creates CSV files that are compliant with the UTF-8 standard. UTF-8 is a standard coding that is used to ensure that CSV files are compatible with all operating systems. If you use Microsoft...

    • Helen
    • 1 follower
    • 0 comments
    • 1 vote
  • Helen created an article,

    How to use Roster on Mobile Devices

    If you are looking for Roster on your mobile device, it is the third tab on your menu at the bottom. In Roster, you can store all of the information you need to manage your patients.               ...

    • Helen
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Helen created an article,

    OnCall Health Privacy Policy United States

    OnCall Health Inc.Privacy Policy (United States)Privacy PolicyOnCall Health allows health care providers to enhance their service with secure videoconsultations, and patients to consult health care...

    • Helen
    • 1 follower
    • 0 comments
    • 0 votes
  • Helen created an article,

    OnCall Health Privacy Policy Canada

    OnCall Health Privacy Policy OnCall Health allows health care providers to enhance their service with secure video consultations, and patients to consult health care providers from the privacy and ...

    • Helen
    • 2 followers
    • 0 comments
    • 1 vote
  • Helen created an article,

    How to update your OnCall subscription payment method

    If you are looking to change your payment, please contact your Customer Success Manager directly, or send us an email at support@oncallhealth.ca. Someone from our team will follow up with you short...

    • Helen
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes
  • Helen created an article,

    Coordinator/Administrator: How to reassign a provider to an appointment request

    As a coordinator, you can review and reassign appointment requests to other providers before accepting an appointment request.  1. You will receive an email notifying an appointment request has bee...

    • Helen
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Helen created an article,

    How to Download Analytics as a Spreadsheet

    Analytics is our data analytics tool that helps you gain insight on how your practice is doing. You can now download analytics as a .csv file directly onto your device. Read on to learn more!    1....

    • Helen
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Helen created an article,

    How to use Analytics

    Note: if you currently do not have Analytics and are interested in adding it to your account, please contact your Account Manager today at 1-(888)-687-9288 ext.1 or let us know here. With Analytics...

    • Helen
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes