OnCall Health | Customer Support Portal
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Ly Do

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Activity overview

Latest activity by Ly Do

  • Ly Do created an article,

    Can I accept HSA cards via OnCall Health platform?

    Yes, you can accept payments using HSA cards after following the steps below 1. Set up a Stripe account via OnCall Health platform. Please refer to this article for more information on how to creat...

    • Ly Do
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  • Ly Do created an article,

    How to View Full Appointment Details on Mobile Devices

    With the most up-to-date version of the mobile app, you will now be able to tap on an appointment card at all times to find out more information about the appointment  By tapping individual appoin...

    • Ly Do
    • Updated
    • 1 follower
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  • Ly Do created an article,

    How to View Full Appointment Details on Mobile Devices

    With the most up-to-date version of the mobile app, you will now be able to tap on an appointment card at all times to find out more information about the appointment  By tapping individual appoin...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to reconnect your Calendar integration?

    If you notice that your calendar integration has been disconnected, you can now reconnect your calendar by following the steps below Navigate to your Account Settings by clicking on your name Navi...

    • Ly Do
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  • Ly Do created an article,

    How to Confirm Client's Insurance Eligibility

    Being able to check your client’s eligibility for insurance before committing to delivering your service is key in reducing the amount of time calling insurance companies and saving your clients tr...

    • Ly Do
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  • Ly Do created an article,

    How to Review an Appointment Request on Mobile Devices

    With the most up-to-date version of our mobile app, you will now be able to manage your appointment requests! Step 1: Log into your account and navigate to the "Pending" section on your dashboard ...

    • Ly Do
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  • Ly Do created an article,

    How to Funnel answers from Forms to Custom Roster Fields

    As a provider, you can save time by pushing patient answers from forms directly into their Roster Contact. With the added feature in our Form Builder tool, you can do so by mapping form questions d...

    • Ly Do
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    • 1 follower
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  • Ly Do created an article,

    How to Share an Attachment with your client without an Appointment on Mobile Devices

    Sharing files with your clients without an appointment could easily be done on your mobile device.    Congrats🎉 You have successfully shared a file with your clients!

    • Ly Do
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  • Ly Do created an article,

    How to Assign a Form without an Appointment on Mobile Devices

    Assigning forms to clients without an appointment could easily be done via your mobile devices!   Congrats 🎉  You have successfully assigned a form to your client without having to c...

    • Ly Do
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    • 1 follower
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  • Ly Do created an article,

    How to Create Patient Prescription Profile as a Coordinator

    If you are a coordinator who is looking to set up a patient profile using the OnCall Prescription tool, please follow the instructions below.  Please contact your Account Manager if you do not have...

    • Ly Do
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    • 1 follower
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