OnCall Health | Customer Support Portal
User

Ly Do

Member since
Total activity 136
Last activity
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 68

Activity overview

Latest activity by Ly Do

  • Ly Do created an article,

    How to Review an Appointment Request on Mobile Devices

    With the most up-to-date version of our mobile app, you will now be able to manage your appointment requests! Step 1: Log into your account and navigate to the "Pending" section on your dashboard ...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Funnel answers from Forms to Custom Roster Fields

    As a provider, you can save time by pushing patient answers from forms directly into their Roster Contact. With the added feature in our Form Builder tool, you can do so by mapping form questions d...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Share an Attachment with your client without an Appointment on Mobile Devices

    Sharing files with your clients without an appointment could easily be done on your mobile device.    Congrats🎉 You have successfully shared a file with your clients!

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Assign a Form without an Appointment on Mobile Devices

    Assigning forms to clients without an appointment could easily be done via your mobile devices!   Congrats 🎉  You have successfully assigned a form to your client without having to c...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Create Patient Prescription Profile as a Coordinator

    If you are a coordinator who is looking to set up a patient profile using the OnCall Prescription tool, please follow the instructions below.  Please contact your Account Manager if you do not have...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    What will happen after the provider clicks on Send Prescription?

    Once you have added the patient information as well as adding their prescription, along with adding your signature, you will need to click on Send Prescription. Here is the outline of what will hap...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Send Prescriptions to Pharmacies?

    Once you have created a Patient Profile to send prescription, you will now need to create the prescription to send over to the pharmacy. You will need to: Create Draft Prescription Approve the Pre...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    What is OnCall Rx? How to prescribe via OnCall Health platform?

    Welcome to OnCall Rx! This feature will allow providers to prescribe and send prescriptions digitally through the OnCall platform. With this feature, providers will be able to: Create a patient p...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How do I Prescribe to a New Patient?

    In OnCall Rx, you will need to add a patient profile in order to prescribe their medications. This is only applicable for your first time sending your patient a prescription.   1. Log into your acc...

    • Ly Do
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Ly Do created an article,

    How to Have your Client join a session Anonymously?

    If your clients are concerned about their privacy and wish to anonymize their name that shows when when joining a group session or a one-on-one session, please refer to the following instructions w...

    • Ly Do
    • 1 follower
    • 0 comments
    • 0 votes