OnCall Health | Customer Support Portal
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Anthony Ivanovsky

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Activity overview

Latest activity by Anthony Ivanovsky

  • Anthony Ivanovsky created an article,

    How To Join Your Zoom Video Appointment

    The video below will walk you through joining your video  appointment, as well as some connection troubleshooting steps. Checking off all of the items on this list will ensure you have a succ...

    • Anthony Ivanovsky
    • Updated
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  • Anthony Ivanovsky created an article,

    Incident Summary: Excess Appointment Reminder Notifications

    🚨 Evening of June 8, 2021 between 8PM - 11PM (EST) Yesterday evening, our customer support and development teams were notified of an issue affecting appointment reminder notifications.  An isolated...

    • Anthony Ivanovsky
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    • 1 follower
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  • Anthony Ivanovsky created a post,

    Best Practices For ChromeBook Users! 💻

    Although ChromeBooks and ChromeOS are not officially supported by OnCall Health, the following tips will allow for a smooth experience when accessing our platform!  For the best video experience, ...

    • Anthony Ivanovsky
    • 1 follower
    • 0 comments
    • 1 vote
  • Anthony Ivanovsky created an article,

    Using The Resources Tab On Mobile

    Accounts that have an active resources tab can now have access to those links in the OnCall mobile app.    Should you require the resources tab added to your account feel free to get in touch with...

    • Anthony Ivanovsky
    • Updated
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  • Anthony Ivanovsky created an article,

    How to Accept Files in Patient Forms (File Uploads)

    File Upload is a great way to collect documents and images from a client using an assigned form.  The following steps will walk you through adding the File Upload block to your custom form configu...

    • Anthony Ivanovsky
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    • 1 follower
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  • Anthony Ivanovsky created an article,

    How to Use 2FA (Two Factor Authentication) for Your OnCall Account

    Two Factor Login is a great way to further secure and authenticate your Admin and Coordinator accounts. 🔐  If interested in enabling 2FA, kindly reach out to a member of the OnCall team.  The foll...

    • Anthony Ivanovsky
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    • 1 follower
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  • Anthony Ivanovsky created an article,

    Adding Users To Your Practice With User Management

    User Management enables administrators in OnCall to manage the team members that have access to their virtual practice! When enabled, you can invite providers and coordinators to join any subset o...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Anthony Ivanovsky created an article,

    How to Log In Using Face ID or Touch ID

    With Face ID and Touch ID, it's much faster to login to your OnCall account, and just as secure as your written password! Setting up your account for biometric sign in on iOS can be achieved in ju...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
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  • Anthony Ivanovsky created an article,

    How To Use Zoom For Your Practice

    This checklist will ensure you have everything you need to start seeing your clients using Zoom and OnCall Health!   To have Zoom enabled as the video processor for your account, kindly reach out ...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    How to Test Your Internet Connection

    You can easily test your internet connection using our tool below! 🌍  For the best possible video connection, ensure you are close to your router or directly wired in with an ethernet (LAN) cable. ...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes