OnCall Health | Customer Support Portal
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Anthony Ivanovsky

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Activity overview

Latest activity by Anthony Ivanovsky

  • Anthony Ivanovsky created an article,

    Provider: How To Join Your Secure Video Appointment

    Overview If your practice is using OnCall's Secure Video Client (SVC), these instructions will walk you through joining your video appointment and connecting with your client.  Secure Video Client ...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Patient: How To Join Your Secure Video Appointment

    Overview If your provider is using OnCall's Secure Video Client (SVC), these instructions will walk you through joining your video appointment.  Secure Video Client Guide To begin, ensure your mo...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Provider: How To Create A Recurring Appointment on Mobile

    Overview The following article will walk you through the steps to create recurring appointments on your mobile device; tablet or smartphone. A recurring appointment is a video meeting & appointment...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Patient: How To Join Your Zoom Video Appointment

    Overview If your provider is using OnCall's custom implementation of Zoom for Healthcare, these instructions will walk you through joining your video appointment.  Zoom Guide To begin, ensure you...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Provider: How To Join Your Zoom Video Appointment

    Overview If your practice is using OnCall's custom implementation of Zoom for Healthcare, these instructions will walk you through joining your video appointment.  Furthermore, information on OnCal...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Provider: How To Verify Your Roster Contacts

    Overview The following article will walk you through the steps to verify your Roster Contacts.  Our team has recently updated the format of patient names within the Roster to allow for better integ...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Provider: Reconciling Appointment Payments Through Stripe

    It's easy to reconcile and track payments made through OnCall Health using the Analytics Dashboard and Stripe. To begin, click on the Analytics tab within the top right navigation of the app. Fro...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Patient: How Do Secure Login Links Work?

    What are Secure Login Links?  Secure login links are one-time-use URLs with a randomly generated token that allows a user to securely log into the OnCall Health platform. After you request a Secure...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    How To Connect Stripe & Collect Payments Through OnCall

    With these simple steps you will be able to connect or create a Stripe account to begin collecting payments in OnCall Health. Checking off all of the items on this list will ensure you have a succe...

    • Anthony Ivanovsky
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anthony Ivanovsky created an article,

    Incident Summary: Excess Appointment Reminder Notifications

    🚨 Evening of June 8, 2021 between 8PM - 11PM (EST) Yesterday evening, our customer support and development teams were notified of an issue affecting appointment reminder notifications.  An isolated...

    • Anthony Ivanovsky
    • Updated
    • 0 followers
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    • 0 votes