OnCall Health | Customer Support Portal

Additional Resources

Additional resources and best practices for using our virtual care platform.

How To Use OnCall Health's Zoom for Healthcare Video Option

Overview Here's how to prepare for your first video on your desktop/laptop Re...

Article author
Written by Anthony Ivanovsky
  • Last updated

Introducing Virtual Care to Your Clients

Overview If you've recently launched your virtual care program, you can use t...

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Written by Alexandra Latter
  • Last updated

OnCall's PHIPA Annex with Zoom for Canadian Healthcare Organizations

OnCall's signed PHIPA Compliance Annex with Zoom. 

Article author
Written by Sam Brennand
  • Last updated

Preparing Your Patients and Providers to Migrate from SVC to Zoom for Healthcare

Switching your OnCall Health account from the legacy Secure Video Client (SVC...

Article author
Written by Sam Brennand
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Updates to OnCall Health's Technical Support Policies

A world class customer support experience has always been a priority here at ...

Article author
Written by Sam Brennand
  • Last updated

Using The Resources Tab On Mobile

Overview Accounts that have an active resources tab can now have access to th...

Article author
Written by Anthony Ivanovsky
  • Last updated

Zoom FAQs

Have a question about OnCall's custom implementation of Zoom? Check out the F...

Article author
Written by Sam Brennand
  • Last updated

Zoom Features Available to OnCall Health Patients & Providers

The following Zoom features are included, or can be configured, as part of On...

Article author
Written by Sam Brennand
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Zoom Security and Healthcare Compliance

OnCall's secure, custom implementation of Zoom connects patients to their h...

Article author
Written by Sam Brennand
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Zoom Serves Canadian Healthcare by Enabling PIPEDA & PHIPA Compliance

Protecting the security and privacy of our customers’ data is the top priorit...

Article author
Written by Sam Brennand
  • Last updated