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How to guides
Everything that you need to know as a Client using OnCall Health
How to prepare for your Online Video appointment via Google Chrome
Here's how to get ready for your first online appointment if you are accessin...

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How to prepare for a Telephone appointment
Here's a guide on how to prepare for your phone appointment with your provide...

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How to prepare for your Secure Messaging appointment
Here's a guide on how to get ready for your Messaging Session with your provi...

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How to prepare for your In Person appointment
Here's a guide on how to prepare for your In-Person appointment with your pro...

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How to access assigned Files and Forms via Documents tab
With the new "Documents" tab, patients are now able to access a gallery of fi...

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How to access and complete an Interactive Form or Assessment
Your healthcare provider may request that you complete an interactive form (i...

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How to download Files your provider shared with you
Your healthcare provider may provide you with files (i.e. terms and agree...

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How to share File Attachment with your provider
Are you looking to share a file attachment with your provider? If so, this gu...

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How to retrieve your Appointment Receipts
A guide on how to retrieve your receipts after your appointment. If you have ...

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How to Cancel your appointment
Here's a guide on how to cancel your appointment on OnCall Health platform B...

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How to submit an Online Booking Request
Once your healthcare provider has set up an online booking page, please follo...

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