Appointments

Everything about creating appointments and features available on OnCall Health platform

How to Start a Screen Share Session in an Appointment

Overview Once you have downloaded and installed either the Secure Video Clien...

Written by Helen

• Last updated August 10, 2022 00:15

Viewing appointment details as a provider

Viewing appointment details prior to the appointment time could help provide ...

Written by Ly Do

• Last updated September 20, 2022 11:42

How to Configure Custom Appointment Fields

Overview Custom Appointment Fields are fields that can be added to an appoint...

Written by Ly Do

• Last updated August 08, 2022 14:50

Custom Appointment Fields Overview

Overview Custom Appointment Fields are fields that can be added to an appoint...

Written by Ly Do

• Last updated August 08, 2022 14:42

Completing an Appointment

Overview Marking appointments as complete ensures the accuracy and usability ...

Written by Sam Brennand

• Last updated August 09, 2022 04:14

What Happens When a Provider or Coordinator Is Invited As a Participant?

Overview To encourage more collaborations among providers on our platform, we...

Written by Ly Do

• Last updated August 09, 2022 18:16

How to Create an Appointment

Overview Creating appointments is quick and easy, no matter what the modality...

Written by Dennis Myl

• Last updated August 09, 2022 03:52

How To Join Your Secure Video Appointment

Overview If you are using the Secure Video Client (SVC), these instructions w...

Written by Dennis Myl

• Last updated August 08, 2022 14:20

How To Join Your Zoom Video Appointment

Overview If your provider is using OnCall's custom implementation of Zoom for...

Written by Dennis Myl

• Last updated July 26, 2022 15:22

How to Create Group Appointments

Overview Regardless of the modality of the appointment you're creating (video...

Written by Dennis Myl

• Last updated August 08, 2022 14:30

How to Send Forms and Assessments to Clients and Participants

Overview Providers and coordinators can easily assign digital forms and asses...

Written by Helen

• Last updated October 18, 2022 02:49

How to Download Files & Forms

Overview Downloading forms and files from your account is quick and easy. Fol...

Written by Helen

• Last updated August 09, 2022 03:57

How to Use Session Notes

Overview Session Notes allow you to create secure, encrypted notes both durin...

Written by Helen

• Last updated August 08, 2022 14:34

How To Share Secure File Attachments with Clients or Participants

Overview There are several ways that you can securely share a file attachment...

Written by Dennis Myl

• Last updated June 30, 2022 14:17

How to Edit or Cancel Recurring Appointments

Overview Need to update, edit, or cancel a recurring appointment that you hav...

Written by Anne

• Last updated July 26, 2022 15:43