OnCall Health | Customer Support Portal

Appointments

Everything about creating appointments and features available on OnCall Health platform

How to Start a Screen Share Session in an Appointment Promoted article

Once you have downloaded and installed either OnCall Health's Secure Video Cl...

Article author
Written by Helen
  • Last updated

What happens when a provider is invited as a participant?

To encourage more collaborations among providers in our platform, we have exp...

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Written by Ly Do
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How to Create an Appointment

The steps for creating appointments are the same for any appointment modality...

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Written by Sam Brennand
  • Last updated

How To Join Your Video Appointment [SVC]

If you're using OnCall's Secure Video Client (SVC), these instructions will w...

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Written by Anthony Ivanovsky
  • Last updated

How To Join Your Video Appointment [Zoom]

If you're using OnCall Health's custom implementation of Zoom for Healthcare,...

Article author
Written by Anthony Ivanovsky
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How to Create a Group Appointment

Regardless of the modality of the appointment (video, messaging, in-person, o...

Article author
Written by Helen
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How to Send Forms and Assessments to Clients and Participants

Providers and coordinators can easily assign digital forms and assessments to...

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Written by Helen
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How to Download Files & Forms

Downloading forms and files from your OnCall Health account is quick and easy...

Article author
Written by Helen
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How to Use Session Notes

Session Notes allow you to create secure, encrypted notes both during and aft...

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Written by Helen
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How to Share Secure File Attachments with Clients or Participants

There are several ways that you can securely share a file attachment with you...

Article author
Written by Shane George
  • Last updated

How to Edit or Cancel Recurring Appointments

Need to update, edit, or cancel a recurring appointment that you have with a ...

Article author
Written by Anne
  • Last updated