OnCall Health | Customer Support Portal

Account Settings 👤

All the information you need to update and manage your OnCall account.

How to set Notification Preferences

Overview Patient users now have the ability to set their notification prefere...

Article author
Written by Todd MacAinsh
  • Last updated

How To Use Secure Login Links

Overview Secure login links are secure, one-time-use URLs with a randomly gen...

Article author
Written by Dennis Myl
  • Last updated

How To Login Using Face ID or Touch ID (iOS)

Overview With Face ID and Touch ID, it's much faster to log in to your OnCall...

Article author
Written by Dennis Myl
  • Last updated

How To Access Account Settings

Overview If you are looking to change your password or payment information as...

Article author
Written by Dennis Myl
  • Last updated

How Do I Reset My Password

To reset your password, click on one of the two links below.  Please clic...

Article author
Written by Dennis Myl
  • Last updated

Differences Between Web Application vs. Mobile Application

Overview If you are a patient who is looking to use multiple devices to conne...

Article author
Written by Dennis Myl
  • Last updated

How To Change The Default Language On Mobile Devices

Overview Our mobile app is currently available in English, French, and Spanis...

Article author
Written by Dennis Myl
  • Last updated

How To Change Your Language Selection

Overview If you are looking to change the default language on your account da...

Article author
Written by Dennis Myl
  • Last updated