Getting Started 🩺

New to OnCall? This is the best place to start in getting setup with virtual care.

Android/iOS Mobile App Update Function

  If a mobile app user is using an older version, the mobile app will prompt ...

Written by Todd MacAinsh

• Last updated November 24, 2023 16:20

Joining an Appointment on a Computer

Welcome to our guide on how to prepare for your video appointment on your com...

Written by Dennis Myl.

• Last updated July 18, 2023 16:20

Best Practices for New Users

Welcome to our Help Centre! We're here to provide you with some helpful tips ...

Written by Dennis Myl.

• Last updated July 18, 2023 16:07

Joining an Appointment on a Mobile Device

Welcome to our guide on connecting with your provider using a mobile device! ...

Written by Dennis Myl.

• Last updated July 18, 2023 16:22

First Appointment Checklist

Welcome to our helpful checklist that will ensure you have everything you nee...

Written by Dennis Myl.

• Last updated July 19, 2023 15:59

How To Join Your Secure Video Client Appointment

Overview If your provider is using the Secure Video Client (SVC), these instr...

Written by Brianna Felts

• Last updated October 11, 2023 14:38