OnCall Health | Customer Support Portal

Appointments 📅

All the information you need to join, manage, and schedule your appointment using OnCall.

How To Confirm Your Appointment

Overview Let your provider know you will be attending an upcoming appointment...

Article author
Written by Todd MacAinsh
  • Last updated

Features Available During Video Calls

Welcome to our Help Centre! We're here to help you during your video call app...

Article author
Written by Jasmine Laciste
  • Last updated

How To Prepare For An In-Person Appointment

Welcome to our guide on how to prepare for an in-person appointment with your...

Article author
Written by Jasmine Laciste
  • Last updated

How To Prepare For A Telephone Appointment

Welcome to our guide on how to prepare for a telephone appointment with your ...

Article author
Written by Jasmine Laciste
  • Last updated

How to book a follow-up appointment with my healthcare provider

We've introduced a capability to make it easier for patients and clients to b...

Article author
Written by Jasmine Laciste
  • Last updated

How To Join A Video Call Using Your Internet Browser

Welcome to our help center guide on joining your video appointment using you...

Article author
Written by Jasmine Laciste
  • Last updated

How To Cancel Your Appointment

Overview Follow this guide to cancel your appointment using our platform. You...

Article author
Written by Jasmine Laciste
  • Last updated

How To Submit An Online Booking Request

Overview Use this guide to submit an online booking request. Booking requests...

Article author
Written by Dennis Myl
  • Last updated