Appointments 📅
All the information you need to join, manage, and schedule your appointment using OnCall.
How to book a follow-up appointment with my healthcare provider
We've introduced a capability to make it easier for patients and clients to b...
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How To Join A Video Call Using Your Internet Browser?
If you are unable to download the secure video client then this guide is for ...
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How to Rejoin a Video Session with my provider?
If you are on a call with your provider and you are disconnected unexpectedly...
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Patient: Mobile (iOS and Android) Apps
OnCall Health mobile apps are available for clients to use on iOS and Android...
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Patient: How to Install Secure Video Client on Mac computers
Please follow the steps below to download and install the Secure Video Client...
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Patient: How to Install Secure Video Client on Windows computers
Please follow the steps below to download and install the Secure Video Cli...
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How to prepare for a Telephone appointment
Here's a guide on how to prepare for your phone appointment with your provide...
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How to prepare for your In Person appointment
Here's a guide on how to prepare for your In-Person appointment with your pro...
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Features Available During Video Call
Once the video call has connected, there are a few features which you have av...
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How to Cancel your appointment
Here's a guide on how to cancel your appointment on OnCall Health platform B...
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How to submit an Online Booking Request
Once your healthcare provider has set up an online booking page, please follo...
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