Appointments 📅

All the information you need to join, manage, and schedule your appointment using OnCall.

How To Join A Video Call Using Your Internet Browser?

If you are unable to download the secure video client then this guide is for ...

Written by Anthony Ivanovsky

• Last updated July 12, 2021 20:39

How to Rejoin a Video Session with my provider?

If you are on a call with your provider and you are disconnected unexpectedly...

Written by Ly Do

• Last updated October 18, 2021 16:27

Patient: Mobile (iOS and Android) Apps

OnCall Health mobile apps are available for clients to use on iOS and Android...

Written by Alexandra Latter

• Last updated July 12, 2021 20:38

Patient: How to Install Secure Video Client on Mac computers

Please follow the steps below to download and install the Secure Video Client...

Written by Helen

• Last updated July 12, 2021 20:38

Patient: How to Install Secure Video Client on Windows computers

Please follow the steps below to download and install the Secure Video Cli...

Written by Helen

• Last updated October 13, 2021 14:20

How to prepare for a Telephone appointment

Here's a guide on how to prepare for your phone appointment with your provide...

Written by Helen

• Last updated July 12, 2021 20:38

How to prepare for your In Person appointment

Here's a guide on how to prepare for your In-Person appointment with your pro...

Written by Alexandra Latter

• Last updated July 12, 2021 20:38

Features Available During Video Call

Once the video call has connected, there are a few features which you have av...

Written by Helen

• Last updated July 12, 2021 20:38

How to Cancel your appointment

Here's a guide on how to cancel your appointment on OnCall Health platform B...

Written by Helen

• Last updated July 12, 2021 20:38

How to submit an Online Booking Request

Once your healthcare provider has set up an online booking page, please follo...

Written by Helen

• Last updated July 12, 2021 20:38