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Appointments 📅

All the information you need to join, manage, and schedule your appointment using OnCall.

How To Join A Video Call Using Your Internet Browser?

If you are unable to download the secure video client then this guide is for ...

Article author
Written by Anthony Ivanovsky
  • Last updated

How to Rejoin a Video Session with my provider?

If you are on a call with your provider and you are disconnected unexpectedly...

Article author
Written by Ly Do
  • Last updated

Patient: Mobile (iOS and Android) Apps

OnCall Health mobile apps are available for clients to use on iOS and Android...

Article author
Written by Alexandra Latter
  • Last updated

Patient: How to Install Secure Video Client on Mac computers

Please follow the steps below to download and install the Secure Video Client...

Article author
Written by Helen
  • Last updated

Patient: How to Install Secure Video Client on Windows computers

Please follow the steps below to download and install the Secure Video Cli...

Article author
Written by Helen
  • Last updated

How to prepare for a Telephone appointment

Here's a guide on how to prepare for your phone appointment with your provide...

Article author
Written by Helen
  • Last updated

How to prepare for your In Person appointment

Here's a guide on how to prepare for your In-Person appointment with your pro...

Article author
Written by Alexandra Latter
  • Last updated

Features Available During Video Call

Once the video call has connected, there are a few features which you have av...

Article author
Written by Helen
  • Last updated

How to Cancel your appointment

Here's a guide on how to cancel your appointment on OnCall Health platform B...

Article author
Written by Helen
  • Last updated

How to submit an Online Booking Request

Once your healthcare provider has set up an online booking page, please follo...

Article author
Written by Helen
  • Last updated